Reference

dollar4d Privacy Policy For Your Account Data

The dollar4d Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailsRequest access or changesMobile browser handling
dollar4d dollar4d Privacy Policy For Your Account Data
REQUEST SUPPORT

Where To Send A Privacy Request

A privacy question should reach the same account support path used for a stalled login or wallet receipt.

Account data request Ask us to confirm the personal data linked with your account, explain its purpose…
Correction request If your phone number, email address or verification detail is wrong, send the correction…
Wallet record question For a DANA, OVO, GoPay or QRIS receipt, include the transaction reference and date.
DATA CONTROLS

Six Ways We Handle Personal Data

Privacy protection is practical: we limit collection to account, security, support and transaction needs, then give you a clear route to ask what we hold.

Account details

When you open an account, we collect the contact details and phone verification result needed to identify your profile. We do not need your DANA, OVO or GoPay wallet password.

Device signals

A mobile browser may send device type, browser version, language and security signals when you sign in. We use these details to recognise unusual access, not to read unrelated content on your phone.

Cookie choices

Cookies can keep a sign-in path working, remember selected settings and help us detect suspicious sessions. You can manage browser cookie controls, though turning them off may interrupt account access.

Security checks

Phone verification and sign-in event checks help us protect your account. If a session looks unusual, we may ask for an account step before showing personal or payment-related records.

Record retention

We keep account, support and payment references while they serve operational, security or legal needs. When a record no longer serves one of those purposes, we remove or anonymise it.

Changes and contact

You can ask for access, correction or clarification through the support contact shown after login. Include your account email or phone so we can verify the request before making changes.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers cover the account steps people usually ask about before opening an account or sending a wallet payment. If your question concerns a specific record, use the support route after login and include its reference.

It covers account details, phone verification, sign-in and device signals, cookies, support messages, selected lobby activity, and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

No. For DANA, OVO, GoPay and QRIS, we use the transaction reference and payment status needed for reconciliation. We do not ask you to send a wallet password through support.

Phone verification helps connect you with the correct account and supports security checks during sign-in. We may use the result to confirm a privacy request before releasing or changing account data.

Yes. Use the support contact shown in your account after login, request access to your data, and include the phone number or email linked with your profile for identity checking.

Send a correction request through the account support path and identify the field, such as your email or phone number. We may verify your account before applying the requested change.

We retain payment references, receipts and status details while they support reconciliation, security, support or legal duties. After that need ends, we remove or anonymise the relevant record.

It explains our data handling for supported Indonesian access, but eligibility depends on local law. Use the policy and account support path together when you need a location-specific clarification.